Elevate your career with Ford Credit Canada as a remote Bilingual Customer Service Representative. You will manage financial accounts, negotiate payment solutions, and provide expert service to customers.

In this full-time remote role, you will support a broad network of Canada’s Ford and Lincoln dealers. The ideal Bilingual Customer Service Representative will possess strong communication and analytical skills while resolving early-stage delinquency. Your responsibilities include problem-solving financial accounts and delivering qualified service that upholds Ford Credit's reputation.

Key Responsibilities:



• Manage early-stage delinquency and identify root causes • Negotiate sustainable payment arrangements with customers • Analyze account history to propose solutions • Follow established procedures and guidelines consistently • Act as a brand ambassador for Ford Credit Canada

Requirements: • High School Diploma or equivalent is required • Bilingual in English and French with excellent communication • Proficient in MS Office applications • Experience in collections or financial services is preferred • Ability to adapt quickly in a fast-paced environment

Take your customer service skills to Ford Credit Canada and support financial well-being effectively.

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📌 Bilingual Customer Service Role - Remote (Montreal)
🏢 Ford
📍 Montreal