Cashier, Patient Trust Account

Red Fish Healing Centre for Mental Health and Addiction

Coquitlam, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Cashier, Patient Trust processes patient trust account requests from clients, or staff acting on behalf of patients, for cash withdrawals and deposits, and cheque deposits. Verifies patient entitlements, balancing daily cash totals, making disbursements and sorts and packages money for security service to collect and deliver to financial institution. Inputs all transactions into the trust accounting system, prepares list of patient fund balances and responds to inquiries regarding account balances. Maintains petty cash accounts and related records. The Cashier, Patient Trust Account brings any concerns or issues to the Administrative Supervisor for assistance.

What you’ll do

- Process patient trust account requests from patients, or staff acting on behalf of patients, for cash withdrawals and deposits, and cheque deposits. Verify patient entitlements, balancing daily cash totals, making disbursements and sorts and packages money for security service to collect and deliver to financial institution.
- Record transactions, such as receipt and disbursement of funds into the computerized patient trust accounting system.
- Prepare lists of patients’ account balance and answers inquiries from patients and staff regarding account balances.
- Receive cheques and cash for deposit into patients’ accounts and maintains related records.
- Receive, check and deposit patients’ valuables for safekeeping.



Return valuables to patients when requested and maintains related records.
- Balance the daily cash totals for patient trust accounts against receipts, withdrawal requisitions and cash reports.
- Maintain and balance petty cash accounts, float and makes disbursements.
- Prepares cheques for payment of patients’ personal invoices upon request from patient or Social Worker, such as telephone charges, storage fees, child support and rent payments
- Prepare cheques for payment of patients’ SIN cards and Birth Certificates
- Receive money collected from variety of areas, verify against amount stated on cash sheet from departments, prepare deposit slip for security to collect and deliver to financial institution.
- Perform other related duties as assigned.

What you bring

Qualifications :

- Grade 12 and one year’s recent related experience or an equivalent combination of education, training and experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including explicit understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.




- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Mental Health Program contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
- Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigen

📌 Cashier, Patient Trust Account (Coquitlam)
🏢 PHSA
📍 Coquitlam