Job Number : J0226-0234

Job Title : Manager - People Services

Department : People Services

Job Type : Permanent Full Time

Action Required :

- Replacing a current budgeted position

Job Category : Management

Open Positions : 1

Date Posted : February 6, 2026

Closing Date : February 13, 2026

Salary : $56.66 - $70.83/Hour

Hours of Work :

- 37.5

Manager - People Services Position Summary

Reporting to the Director, People Services, the Manager, People Services provides operational leadership and expert advisory support across core People Services functions and people practices at Orillia Soldiers’ Memorial Hospital. The Manager supports the translation of People Services strategy into consistent, compliant, and people-centred practices that enhance the team member experience and support high-quality patient care.

The Manager applies a practical, systems-informed approach to problem-solving, supporting leaders through effective decision-making, risk awareness, and continuous improvement within a complex healthcare environment. The Manager plays a key role in fostering a respectful, inclusive, and psychologically safe workplace by embedding equity and belonging considerations into people practices, leader support, and decision-making.

Key Responsibilities

- People Operations & Advisory Leadership_
- Act as a key People Services resource to leaders, providing expert advice on people plans, workforce structure, employee relations, performance engagement, and people-related risk management.
- Provide coaching to leaders on performance engagement, attendance management, workplace investigations, corrective action, and conflict resolution.
- Conduct or oversee research related to people practices, workforce trends, and leading practices to inform decision-making and continuous improvement.




- Partner and be present with leaders to identify and implement practical strategies that positively impact team culture, engagement, and overall performance.
- Identify emerging workforce or employee relations risks and escalate or collaborate as appropriate to support timely resolution.
- Policy, Programs & Continuous Improvement_
- Lead the development, review, implementation, and maintenance of People Services policies, procedures, and frameworks to ensure legislative compliance, quality of work-life, and alignment with organizational values and strategy.
- Participate in strategic and operational planning processes, identifying priorities and supporting the delivery of People Services initiatives.
- Lead or support the planning, implementation, and evaluation of People Services programs, projects, and operational initiatives.
- Monitor, measure, and report on outcomes of People Services initiatives, supporting continuous improvement and program refinement.
- Support and foster a culture of gratitude through recognition initiatives, events, and feedback that acknowledge contributions and strengthen employee engagement and belonging.
- Workforce Planning, Talent & Total Rewards Support_
- Support leaders in workforce planning activities, including staffing levels, vacancy management, succession planning, and organizational design considerations.




- Provide guidance and support related to talent acquisition, onboarding, total rewards, recognition programs, and role clarity.
- Ensure job descriptions are current, accurate, and aligned with organizational and regulatory requirements.
- Staffing & Scheduling Integration_
- Demonstrate a robust understanding of staffing and scheduling practices in a unionized healthcare environment, including scheduling models, absence management, and collective agreement considerations.
- Partner with the People Scheduling team to support workforce planning, operational decision-making, and alignment between People Services practices and staffing operations.
- Support leaders in navigating staffing-related people issues, ensuring consistency, fairness, and compliance with applicable policies and collective agreements.
- Contribute to the continuous improvement of staffing and scheduling processes through collaboration, data-informed analysis, and quality improvement initiatives.
- Leadership, Resource & Financial Management_
- Provide leadership, coaching, and mentorship to assigned People Services team members, fostering accountability, engagement, and professional development to create a high performing team.
- Coordinate People Services operational calendars and implementation plans to support timely delivery of initiatives and programs.
- Monitor labour relations-related costs, including grievances and legal matters, and promote fiscally responsible, risk-informed decision-making.
- Support budget development, monitoring, and workforce-related financial analysis as required.
- Collaboration, Communication, Safety & Continuous Quality Improvement_
- d accountability.
- Participate in patient safety, workplace safety, and quality initiatives, tak

📌 Manager - People Services (Orillia)
🏢 Orillia Soldiers' Memorial Hospital
📍 Orillia