18 Oct
|
Agility CMS
|
Toronto
18 Oct
Agility CMS
Toronto
Become a key technical partner as a Customer Solutions Engineer, bridging the gap between engineering and customer needs. Tackle complex development issues while supporting Enterprise clients in a remote-first setting.
In this position, you will leverage your extensive technical knowledge to diagnose and solve real-world challenges faced by customers. You'll interact with various development environments and collaborate with Product and Engineering teams while ensuring high-quality support throughout the process.
Key Responsibilities: • Diagnose and resolve issues in customer environments • Liaise between customers and internal teams for solutions • Translate concerns into actionable documentation in Jira • Develop support content for improved customer education • Enhance internal documentation and tool efficiency
Requirements: • 3–5+ years as a Full Stack Developer • Proficiency in .NET (C#), React/Next.js, and TypeScript • Experience with production web applications essential • Robust communication and debugging skills • Background in solutions engineering a plus
Elevate your impact in a key engineering role where your expertise drives customer success and platform improvements.
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📌 Hands-On Developer Role as a Customer Solutions Engineer (Toronto)
🏢 Agility CMS
📍 Toronto