About the Role

We are seeking a detail-oriented and highly organized Payroll & Benefits Coordinator to join our team in Charlottetown, PEI. This role plays a critical part in ensuring the accurate and timely processing of payroll, maintaining compliance with legislation and collective agreements, and supporting the administration of employee benefits.

Acting as a key liaison between employees and third-party benefits providers, the Payroll & Benefits Coordinator ensures a high level of service, accuracy, and confidentiality in all aspects of payroll and advantages administration.

Key Responsibilities : Payroll Administration

- Support accurate and timely bi-weekly payroll processing
- Review payroll reports, identify discrepancies, and resolve issues
- Assist with maintaining payroll records and ensuring compliance with legislation and policies
- Respond to employee payroll inquiries in a professional and timely manner

Benefits Administration

- Coordinate with third-party administrators (TPA) for enrollments, changes, terminations, and reconciliations
- Ensure benefits compliance with legislation, union agreements, and company policies
- Maintain accurate benefits and pension records, including eligibility tracking
- Ensure payroll deductions and taxable benefits are accurately applied

Reporting & Compliance

- Generate payroll and benefits reports for Finance and HR leadership
- Support month-end and year-end activities (T4/T4A, ROE, government filings)
- Assist with benefits-related reporting and reconciliations

Collaboration & Continuous Improvement

- Support onboarding and offboarding processes with People & Culture




- Identify and recommend process improvements
- Assist with system upgrades, implementations, and HR-related projects
- Maintain strict confidentiality of sensitive employee information
- Demonstrate a commitment to maintaining a just-cause safety culture

Qualifications & Experience :

- 2-4 years of payroll experience in a small to mid-sized organization
- National Payroll Institute (NPI) certification or equivalent training preferred
- Experience administering employee benefits and working with third-party providers is an asset
- Experience in a unionized environment is considered an asset
- Strong proficiency in Microsoft Office (especially Excel)
- Solid understanding of payroll compliance, month-end, and year-end processes

Skills & Attributes :

- High attention to detail and strong analytical skills
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to handle confidential information with discretion and professionalism

Working Conditions :

- Based at head office in Charlottetown, PEI
- Typical hours: Monday to Friday, 8:00 AM - 4:00 PM
- As part of an essential 7-day operation, occasional evening and weekend work may be required
- Some travel to vessels, terminals, and other company locations may be required

Conditions of Employment :

- Criminal Record Check required
- Valid driver’s license and reliable transportation required

Why Join Us? :

- Be part of a collaborative and supportive team
- Play a key role in an essential service industry
- Opportunities to contribute to process improvements and organizational initiatives

Application Deadline: April 12, 2026

📌 Payroll & Benefits Coordinator (Charlottetown)
🏢 Northumberland Ferries
📍 Charlottetown