The Greater Victoria Harbour Authority (GVHA) is a not‑for‑profit organization that manages many of the iconic waterfront spaces around Victoria. Since its inception in 2002, GVHA has served as a steward of harbour lands. GVHA ensures these spaces remain safe, clean, vibrant, accessible, economically sustainable, and respectful of the unceded territories of the lək ̓ʷəŋən People, known today as the xʷsépsəm (Kosapsum) Nation and Songhees Nation. Part of our commitment is to advance our First Nations relationships through meaningful and ongoing collaboration and create a vibrant and harmonious harbour for all.

We are seeking a Contracts Administrator to play a key role in supporting a dynamic portfolio of commercial leasing and real estate agreements, helping ensure our customer relationships remain strong. This position is ideal for someone who enjoys balancing detail-oriented contract administration with relationship building and problem solving. You will bring experience drafting commercial lease and real estate agreements, and related amendments, and will support the full contract lifecycle from preparing documentation and coordinating renewals to maintaining accurate records. In addition, you will provide financial administration support through rent roll preparation, budgeting, forecasting, and reporting. Reporting to the Business Development Manager, you will work closely with internal teams and commercial clients to help streamline processes, support continuous improvement, and deliver a high standard of service.

This full-time position offers a comprehensive benefits package, including extended health and dental coverage (premiums paid by GVHA), RRSP matching, annual performance bonus, professional development funding, subsidized transit pass, paid vacation, plus additional paid and non-paid leave.



Recruiting annual salary range is $64,000 to $75,000.

Specific Accountabilities Contracts Administration:

- Supports the creation, renewal and management of all commercial and float home agreements across the portfolio ensuring adherence to law-established rules and guidelines.
- Establishes strong relationships with customers as well as external interest holders, including municipal and provincial governments.
- Maintains date tracking process for contract renewal, insurance expiration, and reconciliations.
- Keeps accurate, consistent files and information for all customers.
- Acts as an internal resource for contract processes and document/template development.
- Creates and maintains a workplan to manage the expiry/renewal of all contracts, insurance certificates, marine surveys, business licenses, and other relevant documents.
- Tracks all legal documents executed by GVHA (e.g. statutory right of way, letters of intent, non-disclosure agreements, etc.), legal opinions, market rate appraisals and vendor contracts.
- Coordinates customer requests with other internal departments, such as construction works, communication messaging, billing and utility inquiries etc.
- Assists with negotiating terms for lease/license agreements for GVHA portfolio.
- Assists with maintaining key performance indicators (KPIs) to promote quality management and continuous improvement in contracts administration.




- Assists with establishing systems and templates to streamline contracts administration and maintain quality assurance.
- Simple conveyancing around float home sales and receipt of disposition fees.
- Assists with the management of various projects, RFPs, RFEOIs and facility planning.
- May act as a point of contact for third party service providers to ensure KPIs set out in contracts are being met.

Financial Administration:

- Provides recent and updated customer information to be recorded in accounting and property management software.
- Prepares monthly rent roll for review.
- Answers inquiries related to commercial licenses, leases and contracts.
- Assists with fiscal year-end procedures, at the direction of the Finance team.
- Prepares and tracks annual percentage rent reconciliation.
- Assists with annual rent increases and other financial matters related to commercial, service and float home contracts.
- Prepares the annual commercial, non-cruise business development budget.
- Assists with monthly financial statement commercial performance.
- Assists with accurate commercial forecasting, reports, and contributes to planning initiatives.

Working Conditions

- Office environment - open concept office plan.
- Regular, full-time. Monday to Friday, 37.5 hours per week.
- After 90 days, eligible to work from home up to 2 days a week.
- Occasional field visits and meetings with existing and potential customers.
- Potential for challenging customer situations.

Experience and Education

- A certificate or diploma in business administration or related field is preferred.
- Minimum 3 years’ experience supporting the management of commercial property.
- Minimum 3 years’ administering commercial contracts an

📌 Contracts Administrator (Victoria)
🏢 Greater Victoria Harbour Authority
📍 Victoria