Maximize VIP effectiveness as a Sales and Account Manager. Focus on relationship-building, sales KPIs, and creating unparalleled gaming experiences for high-value players.

As a key player, you will manage relationships with VIP clients, helping to drive gaming revenue through superior customer service and targeted engagement strategies. With at least 1-2 years in gaming and a sales role, you'll handle communications, player queries, and hospitality events while adhering to compliance standards. Your commitment to understanding player preferences will enhance their gaming experiences significantly.

Key Responsibilities:



• Develop strategies for high-value player engagement • Achieve VIP sales KPIs through relationship management • Oversee player communication and support • Analyze betting behavior to optimize offerings • Collaborate with VIP teams on account upgrades

Requirements: • 1-2 years in online or brick-and-mortar gaming • At least 1 year in a sales role • Experience in luxury service or account management • Proficiency in Excel and solid communication skills • Must attend high-level events across North America

Drive customer satisfaction and loyalty by leveraging your expertise in managing VIP relationships and enhancing their gaming journey.

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📌 VIP Sales and Account Manager (Toronto)
🏢 Penn Interactive
📍 Toronto