Mississauga, ON $50,000

Advantages :

- 2 weeks’ vacation
- Performance Bonus
- Benefits
- Straight shift
- Good company culture

Responsibilities :

- Provide bilingual (English/French) support to customers and sales representatives.
- Accurately enter, process, and manage customer orders in the ERP system.
- Coordinate order changes, backorders, special requests, and customer instructions.
- Prepare and translate written correspondence, confirmations, and follow-ups in both languages.
- Communicate lead times, delivery schedules, shipping details, and order status clearly.
- Process vendor purchase orders and prepare pick tickets and packing slips for fulfillment.
- Track and trace shipments, generate customer invoices, and enter supplier invoices for payment.
- Maintain accurate CRM records and supporting documentation.
- Collaborate with internal teams to ensure high customer satisfaction and operational coverage.




- Support company objectives by attending team meetings, assisting other departments as needed, and participating in inventory counts.

Assets

- 1-3 years’ experience working as a Bilingual Customer Service Representative (English & French)
- Post secondary education, preferably in office administration
- Excellent planning and organization skills, with an eye for detail
- Customer service mindset and focus
- Strong written and verbal communication skills
- Proficient with MS Word, Excel, Outlook

Disclaimer : This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters can match you with suitable roles. Let us help you take the next step in your career journey. A.I. may be used in the recruitment and selection process.

📌 Bilingual Customer Service Representative (Hybrid) 175 Ap (Mississauga)
🏢 AppleOne
📍 Mississauga