Job Description : PAMA Visitor Service Guide

Community Connections - Peel Art Gallery, Museum & Archives

Status: (3) Casual Part Time positions - Up to 13 months

Salary Range: $22.76 - $ 28.45 per hour

Work Mode: Onsite

Location :9 Wellington Street East, Brampton worksite**

Hours of work: Up to 15 hours per week

- Various shifts : Thursday 5:30pm - 9:00pm, Saturday 10:00am - 5:00pm, Sunday 1:00pm - 5:00pm & other available shifts/hours per week

Do you have a passion for art and history and have exceptional customer service skills? Then a position with Peel's Art Gallery, Museum & Archives (PAMA) may be for you.

PAMA has a rich history from the origins of the Peel County Courthouse, Jail, Office Building and Registry Office to its expansion completed in 2012. These historical milestones are a testament to the heritage of Peel Region and PAMA's integral place within this history.

The Region of Peel is looking for 4 individuals who are enthusiastic about a career in the arts. As a Visitor Service Guide you will be an essential element of the PAMA's frontline for creating a welcoming environment for visitors and offering administrative support to the Heritage Program teams.

What you will do in this role :

- Welcoming and directing visitors/clients to the complex
- Engaging visitors in exploring and accessing exhibitions and programs
- Assisting in hosting duties at special events and openings
- Assisting with gallery shop questions and sales as needed
- Conducting general tours and providing clerical support (typing, data entry)

What the role requires :





- Post-secondary education in arts, history or other related field
- Experience in art/culture/heritage or related experience is an asset
- Exceptional customer service orientation with experience working in a direct/frontline customer-service environment

Skills/Abilities :

- Strong verbal communications to interact with the diverse population within Peel
- Excellent time management and organization skills
- Ability to work under tight deadlines and manage changing priorities
- Self-directed and able to work within a collaborative team environment
- Knowledge or familiarity with Point-of Sale software and new technology such as tablets
- Proficient with MS Word and MS Outlook
- Able to work Saturdays, Sundays, Thursday evenings and other available shifts if required

Interview : Our recruitment process will be completed with video conference technology.

About Us: Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.



A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Excellent Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information: Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

📌 Pama Visitor Service Guide (Brampton)
🏢 Regional Municipality of Peel
📍 Brampton