We’re looking for a reliable and organized team member to support the day-to-day operations of our martial arts gym. This role is ideal for someone who enjoys working with people, staying organized, and following clear systems. You’ll be responsible for keeping the front desk running smoothly, supporting communication with members, and helping manage leads and basic admin tasks.
Hours & Compensation
- 25-30 hours per week
- $18-$22 an hour
- Flexible schedule (evenings/weekends required)
- Free training membership included
Key Responsibilities
Front Desk & Member Experience
- Greet members and assist with check-ins
- Maintain a clean, organized front desk workplace
Lead Follow-Up & Communication
- Track and update lead status in our system (Zen Planner)
- Follow up consistently to help convert trials into members
CRM (Zen Planner) Support
- Update member profiles and attendance
- Maintain accurate records
- Run basic reports (training provided)
Admin & Organization
- Keep internal documents and systems updated
- Support scheduling and general administrative tasks
Basic Marketing Support (Execution Only)
- Schedule and post content provided by the team
- Send newsletters using templates
- Update simple website or announcement changes
(Note: Content and strategy will be provided, this role focuses on execution, not creation.)
Inventory Support
- Monitor stock levels (uniforms, merchandise, supplies)
- Notify team when items are low
- Assist with basic reordering if needed
What We’re Looking For
- Strong organizational skills and attention to detail
- Friendly and confident communication (in person and on the phone)
- Reliable and consistent — follows through on tasks
- Comfortable learning new systems (training provided)
- Able to follow processes and work independently
Nice to Have (Not Required)
- Experience with customer service or front desk roles
- Experience with CRM systems (Zen Planner or similar)
- Experience with sales or lead follow-up
- Interest in martial arts or fitness
Why This Role is a Great Fit
- Be part of a supportive, community-driven gym
- Gain experience in operations, customer service, and communication
- Opportunity to grow within the role over time
- Train for free as part of the team
Pay: $18.00-$22.00 per hour
Expected hours: 20.0 - 30.0 per week
Benefits :
- On-site parking
Work Location: In person
📌 Office Administrator (Edmonton)
🏢 Elite Martial Arts
📍 Edmonton
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