Elevate your customer service career with Element Fleet Management as a Bilingual Customer Care Specialist. Provide exceptional support in both French and English from a remote location.

In this full-time role, you will assist clients and drivers by addressing inquiries in both languages through phone, chat, and email. Your skills in problem-solving, empathy, and effective communication will ensure a positive experience for all customers. Join a dedicated team working to redefine the fleet management industry.

Key Responsibilities: • Respond to inquiries in French and English via phone, chat, and email • Resolve web support and fleet service inquiries • Clarify customer needs and provide tailored solutions • Aim for first-contact resolution in every interaction • Collaborate effectively with team members

Requirements: • High school diploma or equivalent • Fluency in French and English • Robust customer service and communication skills • Proficient with Microsoft Office applications • Previous customer service experience preferred

Support clients and drivers effectively while enhancing your bilingual communication skills at Element Fleet Management.

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📌 Bilingual Customer Care Specialist at Element (Calgary)
🏢 Userc Dehradun
📍 Calgary