WHO WE ARE

- Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our mission is to work with others to empower people to move from poverty to cultural, social, and economic prosperity. We empower people to meet their own basic daily needs, participate in community and have sustainable livelihoods, secure housing, feel hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision. _
- Are you looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we. _
- Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision._

Currently, Bissell Centre is looking for an individual wanting to join our Retail Thrift Shop team. Are you ready to be our Store Associate - Summer Contract and make an impact in our community?

ABOUT THE ROLE

Reporting to the Associate Store Manager, Thrift Shop, the Store Associate - Summer Contract is an essential member of our retail thrift shop team,



responsible for providing excellent customer service and assisting with various store operations.

As a Store Associate, you will engage with customers, process transactions, organize merchandise, and support the overall functioning of the thrift shop. This would be a outstanding opportunity for to get practical experience in a dynamic and diverse environment, where their efforts contribute to the success of our charitable mission.

Duties and Responsibilities

Ambassadorship

- Model the values of Bissell Centre and communicate these principles in a clear and compelling fashion both internally and externally. Translate organizational values into departmental culture and everyday activities to foster a welcoming and engaging working environment.
- Mission and Vision focused and driven to provide human-centered services and access to clothing and hygienic security for community members.
- Show empathy and the ability to communicate with and support individuals experiencing mental health, addictions, chronic illness, houselessness, poverty, and other complex life challenges. Able to respond appropriately to intense situations, provide conflict resolution, and work directly with individuals living with unique barriers.

Departmental Operations

- Customer Service:

- Greet and welcome customers with a friendly and approachable demeanor.

- Assist customers in finding items, answering questions, and providing product information.

- Offer prompt and courteous service,



ensuring a positive shopping experience for every customer.

- Assist customers with fitting rooms and ensure fitting rooms are clean and maintained for a high quality ‘try-on’ experience.

- Point of Sale (POS) Operations:

- Operate the cash register and handle cash, credit/debit card transactions accurately.

- Process purchases, returns, and exchanges efficiently while adhering to shop policies.

- Maintain accurate transaction records and provide receipts to customers.

- Merchandising and Inventory Management:

- Help maintain a well-organized and visually appealing sales floor.

- Assist with restocking shelves and racks with newly processed merchandise and inform the Processing Coordinator and store management of low inventory.

- Perform regular checks for damaged or unsellable items and remove them from the sales floor.

- Donation Processing Support:

- Assist the Processing Coordinator in receiving, sorting, and tagging incoming donations.

- Collaborate in pricing merchandise based on established guidelines.

- Ensure the timely placement of processed items onto the sales floor.

- Cleaning and Store Maintenance:

- Keep the store clean, tidy, and free from clutter.

- Dust and clean shelves, display units, and windows regularly.

- Assist in maintaining a safe and hazard-free environment for customers, staff, and volunteers.

- Customer Engagement:

- Engage customers in conversations to promote the thrift shop's mission and programs.

- Encourage customers to participate in donation drives and events.

- Teamwork and Communication:

- Collaborate with staff and volunteers on various operational tasks including following the direction of supervisors in assigned projects.

- Communicate ef

📌 Store Associate, Summer Contract (Edmonton)
🏢 Bissell Centre
📍 Edmonton