BOUTIQUE TEAM LEADER

REIMAGINE WHAT COFFEE CAN BE...

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for valuable which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience. To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.

What about you? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization.

Here’s why we think you should choose us :

- Competitive wage ($ 21.00/hr) + quarterly bonus
- At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine & monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more!!

Position summary

We are looking for a Full Time Team Leader to join our team! This position is an existing vacancy.



This role will be responsible for acting as an ambassador of the Nespresso brand while ensuring operational excellence as well as above and beyond customer experience. Additionally, you will play a vital role in driving sales and achieving our sales targets.

A day in the life

- Debriefing team on key objectives and deliverables;
- Analyzing KPI reports and coaching team to successfully hit metrics;
- Ensuring effective communication with team and store management;
- Creating positive brand experience for all stakeholders;
- Balancing time between administrative and customer service tasks.

What will make you successful

- Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
- 2-3 years’ experience driving sales and leading a team in a high-volume retail environment
- Proficiency in Microsoft Office and inventory software
- Demonstrated excellence in understanding and driving KPIs
- Effective time management and analytical skills
- Ability to stand for an entire workday and repeatedly lift up to 23 kilograms.

Nespresso Canada, a division of Nestle Canada!

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CHEF-FE D’ÉQUIPE DE BOUTIQUE

Chez Nespresso,



nous croyons qu’il est possible d’élever l’univers du café pour avoir un impact positif et être une force de bien, qui transforme les vies et les paysages pour le meilleur. En prenant soin les uns des autres, de nos producteurs, de nos fournisseurs et des communautés avec lesquelles nous collaborons, nous veillons à offrir à chaque client la meilleure expérience possible. Pour y parvenir, nous vivons selon quatre comportements : Nous Inspirons, Nous Prenons Soin, Nous Agissons et Nous iNnovons. Chacun reflète qui nous sommes et la manière dont nous interagissons entre nous et avec le monde qui nous entoure. Nous cultivons une culture fondée sur la conviction que, individuellement et collectivement, nous le pouvons.

Et vous ? Rejoignez l’équipe Nespresso ! Réinventez ce que le café peut être. Réinventez ce que vous pouvez devenir. Ensemble, nous grandissons en tant qu’individus, en tant qu’équipes et en tant qu’organisation.

Voici pourquoi vous devriez nous choisir :

- Salaire compétitif ($ 21.00/hr) + bonus trimestriel
- Chez Nestlé Canada, nous nous engageons à la transparence et à l’équité dans nos pratiques de rémunération et de publication des postes. Ce poste offre un salaire compétitif dans la fourchette indiquée ci-dessus.
- Machine à café gratuite + crédit Nespresso mensuel
- Rabais exclusifs aux employés
- Ensemble complet d’avantages de rémunération globale, y compris les prestations de santé et de soins dentaires qui débutent dès le premier jour (incluant le massage, la couverture de santé mentale et le compte de dépenses de santé)
- Compte de dépenses personnel
- Excellents programmes de formation et de perfectionnement
- Possibilités de croissance
- Régime de retraite égalé par l'entreprise
- Café illimité gratuit pe

📌 Boutique Team Leader (Calgary)
🏢 Nespresso
📍 Calgary