Join The Fastener Group's team in Kelowna as an Inside Sales & Service Representative. This role prioritizes professional customer interactions and efficient order processing to enhance sales experiences.

In this Inside Sales & Service Representative position at The Fastener Group, you will take charge of processing customer orders, addressing inquiries, and providing tailored service. Emphasizing exceptional communication skills and responsiveness, you'll contribute to a supportive sales setting. Ideal for candidates ready to enhance their expertise in tools and fasteners.

Key Responsibilities: • Answer customer calls, emails,



and assist in-store inquiries • Deliver exceptional customer service while resolving issues • Recommend suitable products based on customer needs • Process and enter customer orders with attention to detail • Help maintain showroom order and stock supplies

Requirements: • 2 to 3 years customer service experience needed • Effective communication and interpersonal skills • Strong ability to prioritize tasks and manage time • Computer savvy with a desire to learn new tools • Motivated and team-oriented individual

Leverage your sales skills at The Fastener Group and contribute to outstanding customer satisfaction.

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📌 Kelowna Inside Sales & Service Role
🏢 The Fastener Group
📍 Kelowna