Are you looking for a fun and challenging career with room for growth and advancement?

Do you have a passion for helping people and providing outstanding customer service?

Are you looking to be part of a dynamic team?

If you answered YES to all three of these questions, then we want to talk to you!

XYZ Storage is Canada’s premier self-storage provider and has been recognized as one of the Best Workplaces in Canada for 2026.

We are seeking a Client Experience Manager (CEM) to join our growing and expanding team.

Compensation : $19.50 - $21.50/ hour

Great Quarterly Bonus up to $2,100 a year

RRSP Program with Matching up to $500 a year

The Extra Perks : Free Lunch

Benefits Program

Paid Courses

Paid Personal Days

Milestone Appreciation Awards and Gifts

Mentorship

Career Path

Paid Training

Birthday Recognition and Gifts

Our supportive culture : We are definitely not your typical stuffy corporate team. Rather, we are more like a family, where your career growth is supported and encouraged. We like to have fun while being serious about providing exceptional service to our customers.



We’re always dedicated to doing right by them.

We believe in taking care of our employees through generous benefits and advancement opportunities. In turn, we believe that our employees must take care of our customers by going above and beyond what is expected.

Position Overview : As a Client Experience Manager, you would be responsible for maintaining XYZ Storage's reputation for unparalleled customer service. In addition to assisting customers and renting storage units, you would also help with daily operations, and sales.

There are three primary components to the Client Experience Manager position: Client Service

Showing customers available storage units

Renting units

Selling merchandise and services.

Facility Operation

Open and close the facility

Keeping all areas clean and presentable.

Performing locker checks

Cleaning the office and kitchen

Ensuring trucks are well maintained, cleaned and parked in an orderly fashion.

Sales

📌 Customer Service - Downtown Toronto
🏢 XYZ Storage
📍 Toronto