Overview: Duties :

- Listen to customers' concerns and accurately document their machine issues
- Communicate with mechanics to ensure timely and efficient repairs
- Provide customers with detailed estimates for repairs and explain the recommended services
- Schedule appointments for service
- Maintain accurate records of customer interactions and repair orders
- Warranty Claims -More duties as required & experience provides.
- Cross train

Skills : - Excellent customer service skills with the ability to build rapport and establish trust

- Strong sales abilities to effectively communicate the value of recommended services
- Knowledge of dealership operations and compact equipment repair processes
- Basic mechanical knowledge to understand vehicle issues and repairs
- Ninja computer skills




- Exceptional organizational skills to manage multiple tasks efficiently
- Perfect for a Journeyman Off Road Technician looking to get off the wrenches, maybe do the odd light duty oil changes/repairs.

At our dealership, we offer an Excellent pay rates and opportunities for career advancement. Join our team of dedicated professionals who are passionate about providing top-notch service to our customers.

Job Types : Full-time, Permanent

Pay: $25.00-$39.00 per hour

Advantages :

- Dental care
- Extended health care
- Life insurance
- Store discount

Experience :

- service advisor: 2 years (required)
- Customer service: 4 years (required)

Work Location: In person

📌 Service Writer (Edmonton)
🏢 Barda Equipment
📍 Edmonton