Join The Brick as a Customer Service Associate and bring your enthusiasm to our retail team. This role focuses on delivering exceptional customer support and fostering loyalty through effective communication.

As a Customer Service Associate, you will report to the Operations Manager and play a key role in enhancing customer experiences. Your responsibilities include responding to inquiries, following up on orders, and promoting loyalty. With a team-oriented mindset, you'll find opportunities for career growth and development in a agile retail environment.

Key Responsibilities: • Respond courteously to customer inquiries and provide solutions • Follow up to identify and support customer needs • Promote exceptional customer support and loyalty • Review and follow up on daily order reports • Complete other assigned duties efficiently

Requirements: • High school diploma or equivalent • Exceptional written and verbal communication skills • Proven multitasking and organizational abilities • Proficiency with Microsoft Office programs • Flexibility to work shifts, including evenings and weekends

Embrace your passion for customer service by joining The Brick's dedicated retail team today.

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📌 Customer Service Associate at The Brick (Coquitlam)
🏢 The Brick Group
📍 Coquitlam