Join Xplore Inc. as a Bilingual Customer Service Representative, working from home and delivering exceptional support. Be part of a dynamic team enhancing rural broadband experiences across Canada.

Xplore Inc. is seeking self-disciplined individuals with strong customer service skills. In this remote role, you will connect directly with customers, assisting them in overcoming challenges while leveraging a comprehensive training program. You'll thrive in a busy environment, multi-tasking effectively and meeting stringent service levels.

Key Responsibilities: • Deliver excellent customer service with courteous interactions • Identify customer needs through active listening • Provide account, billing, and technical support • Process service orders efficiently • Maintain accuracy in customer databases

Requirements: • Bilingualism in French and English is mandatory • Experience in a contact center preferred • Previous work from home experience advantageous • Strong customer-centric focus • Excellent time management and organizational skills

Elevate your career in customer support and develop your skills with Xplore’s robust training process.

J-18808-Ljbffr

📌 Bilingual Customer Service at Xplore (Montreal)
🏢 Xplore
📍 Montreal