Accounts Receivable Clerk (Casual)

Accounts Receivable

Multiple Sites in the Lower Mainland

- This position will provide coverage to multi-site cashier offices including Vancouver General Hospital (VGH), Lions Gate Hospital (LGH), Richmond Hospital (RH), UBC Hospital (UBCH), BC Children's Hospital & BC Women's Hospital & Health Centre. Operational hours vary by site. Training will be provided to the successful incumbent._

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Within the context of a complex health care setting and under general supervision, this position is responsible to perform a variety of accounts receivable duties. Receives and posts payments; prepares adjustments and journal vouchers, issues receipts. Prepares and posts bills. Reconciles and/or balances daily receipts and/or accounts to the general ledger. Maintains collection files; follows up on delinquent accounts. Prepares bank deposits. Runs and distributes system reports. Maintains records, trust accounts, patient valuables and petty cash. Responds to inquiries. Investigates and clears discrepancies.

What you’ll do

- Bill self-pay patient, out-of-province, WCB and similar sundry accounts; post billing information such as charges for patient and medical agency accounts to the accounts receivable ledger and balances to the general ledger.
- Receive payments; enter information into cash receipts journal, balance and summarize journal and receivable accounts; match and check payments received against invoices and posts from journal to accounts receivable ledger.




- Process patient charges; check that Admitting Discharge Transfer is accurate in establishing patient's financial responsibility, review codes to ensure that patient has been classified correctly, adjust financial class grading of patient accounts when necessary or input patient charges into billing system; verifiy data is entered correct.
- Enter submissions and resubmissions such as patient self-pay and patient agency charges, medical plan billings, room differentials, ALC and LTC charges. Distribute as appropriate.
- Verifiy invoices, statements and outpatient charge vouchers, admission and separation histories, etc. against source documents. Investigate discrepancies; contacts patients, relatives, social workers, immigration officers and/or applicable hospital staff for missing data ensure accuracy.
- Reconcile designated accounts; match to payments received, refunds and invoices issued; identify and investigate discrepancies. Prepare adjustment information such as vouchers and credit balance refunds to resolve.
- Select accounts for collection; prepare listings and supporting documentation to transfer delinquent accounts to collection agencies. Maintain collection files; advises collection agency of payments and queries and provides additional information as required.
- Follow up on delinquent accounts; initiate and respond to correspondence and telephone contacts with patients, agencies and insurers.



Trace accounts returned by Post Office.
- Issue receipts for cash transactions; prepare bank deposits, balance and maintain daily receipts, records, petty cash account, etc.
- Maintais extended care patient trust accounts; request and receive deposits, processes charges and prepare patient trust account statements as required.
- Update patient agency information such as adjusting responsibility of payment information and lists of patients receiving outside services.
- Run system reports such as Master Log, Weekly Billing Month-end reports on a regular basis; enter required system commands and distributes reports.
- Receive patient valuables; verify contents of valuable envelopes and releases to patient on discharge according to PHSA policies and procedures.
- Respond to telephone and/or front desk inquiries on various issues relating to cashiering and/or designated accounts receivable portfolio.
- Provide coverage and training at hospital sites throughout the lower mainland as required.
- Perform other related duties as required.

What you bring

Qualifications :

- Grade 12, successful completion of a recognized accounting course and two years recent, related experience or an equivalent combination of education training and experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler coloniali

📌 Accounts Receivable Clerk (Casual) (Vancouver)
🏢 PHSA
📍 Vancouver