Join One King West Hotel & Residence as a Night Audit and Guest Services Ambassador. This overnight role focuses on guest relations, check-ins, and effective issue resolution.

As the Night Audit Ambassador, you will be responsible for providing exceptional service during overnight shifts. Key tasks include managing guest check-ins, check-outs, and responding to requests. You should be familiar with hotel procedures and committed to maintaining a high standard of guest satisfaction.

Key Responsibilities: • Manage guest check-ins and check-outs accurately • Respond to guest inquiries and resolve complaints promptly • Complete daily reports and balance cashier audits • Ensure explicit communication across departments • Familiarize guests with hotel facilities and events

Requirements: • Previous Front Office or Night Audit experience preferred • Proficient in OPERA and Microsoft Office • Excellent verbal and written English skills • Strong customer service and communication abilities • Ability to multi-task in busy environments

Bring your enthusiasm and dedication to guest service at One King West Hotel & Residence.

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📌 Night Audit and Guest Services Role (Toronto)
🏢 Hcareers
📍 Toronto