- Operate POS systems efficiently to process sales transactions, returns, and exchanges
- Handle cash, credit, and digital payments with accuracy and integrity
- Assist customers with product inquiries, provide product demos when applicable, and upsell items to enhance sales opportunities
- Maintain organized checkout areas and ensure merchandise is properly displayed
- Provide exceptional customer service by addressing questions, resolving issues promptly, and ensuring customer satisfaction
- Support inventory management through stock replenishment and merchandising tasks
- Uphold store policies on phone etiquette, time management, and organizational standards
- Promote store promotions and new products through effective communication skills
Experience
- Previous experience in retail sales or cashiering is preferred but not required; training will be provided
- Strong communication skills in English; bilingual abilities are a plus for serving diverse customers
- Familiarity with POS systems, basic math skills for handling cash and transactions, and proficiency in technology sales or product demos are advantageous
- Demonstrated ability to manage time effectively, prioritize tasks, and maintain organizational skills in a fast-paced environment
- Excellent customer service skills with a skilled phone etiquette and the ability to upsell products confidently