- Greet visitors and clients in a courteous and qualified manner at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments, maintain schedule should be the prime focus
- Perform data entry tasks accurately using Microsoft Office and other office software
- Handle administrative duties such as filing, photocopying, and organizing documents
- Assist with billing, bookkeeping, and basic QuickBooks entries as needed
- Maintain organized records of client information and correspondence
- Ensure the reception area remains tidy and welcoming at all times
- Provide excellent customer service support by addressing inquiries promptly and professionally
- Support office staff with clerical tasks including proofreading, typing, and document management
Qualifications
- Proven experience in an administrative or clerical role; previous front desk or receptionist experience preferred
- Must be proficient in English and Punjabi language
- Excellent organizational skills with keen attention to detail
- Exceptional phone etiquette and customer service skills
- Ability to handle multiple priorities efficiently in a busy environment
- Experience working in dental offices is advantageous