Job Title :Junior Office Reception/Customer Services/Accounts Receivable

Report to :CFO & Office Manager

About Us : Founded in 1973 Pre Pak-Meats of Calgary Ltd. is a locally owned, family run business offering wholesale meat and custom cut products to Alberta and including NWT, food service industry. With a robust focus on customer service, you can rest easily knowing your food service needs are in good hands.

Job Summary : Key Responsibilities : Receptionist Duties :

- Greet and assist visitors, clients, and employees in a friendly and professional manner.
- Answer and direct incoming phone calls to the appropriate department or personnel.
- Manage appointment scheduling, maintain meeting room calendars, and organize visitor logs.
- Handle incoming and outgoing mail and packages efficiently.
- Maintain a clean and organized front desk and lobby area.
- Coordinate with other administrative staff to ensure smooth office operations.
- Assist in preparing documents and reports for office meetings.

Accounts Receivable (AR) Support :

- Assist in the preparation and processing of customer invoices and statements.
- Respond to customer inquiries related to billing, payments, and account balances.
- Support the AR team in tracking and recording customer payments. Performing day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data (Customer receipts, bank Deposits, PAD, EFT etc.)
- Verify discrepancies by and resolve customer billing issues, by reviewing, entering and posting credit notes
- Monitor overdue accounts and assist with follow-up communications to ensure timely payments.
- Help maintain accurate customer records in the company’s financial system.
- Prepare and assist in generating AR reports for management.





Customer Service Support :

- Collaborate with other teams to resolve customer issues promptly and professionally.
- Assist in processing orders, returns, and exchanges when necessary.
- Escalate complex customer service issues to senior staff or management.
- Contribute to building a positive customer experience by providing helpful and courteous service.
- What you will discover :_

Our environment is a little different than others. You will experience challenges that are unique to our business. Things can get unpredictable, but we are a resilient team that take control of difficult situations; we think outside the box and get creative to get the job done. Our company Pre Pak Meats Ltd. understands this can be a mentally demanding role and we all willing to jump in to help anytime. We pride ourselves to be enterprising, passionate who are good wearing many hats, detail orientated planners and organized employee’s who are like that are always successful with us!

- What you’ll receive in return :_

As a Junior Office Receptionist requires you to take ownership in the upfront customer services and to attend to their needs, help Pre Pak Meats Ltd. be successful in the control of the front office environment and keeping all the employees and management updated, but also goal oriented as we are all working together to reach and grow our business. In return,



we enable Pre Pak-Meats leads to share in the profitable growth of the business.

- What you’ll need to be successful :_

Junior Office Receptionist with a healthy sense of adventure, who is willing to lead from the front, displays a strong work ethic, and has the ability to work well in changeable situations, wear many hats and support the Pre Pak-Management team as required under tight deadlines or being a trusted communicator to Management team.

- You will also Bring :_

Qualifications & Skills :

- Experience : 1-3 years of experience in a receptionist, administrative, or customer service role.

- Education : High school diploma or equivalent; additional certifications in office administration or accounting is a plus.

- Skills :

- Strong interpersonal and communication skills, both written and verbal.

- Basic knowledge of Accounts Receivable and billing procedures.

- Proficient in Microsoft Office Suite (Excel, Word, Outlook), and experience with customer management or accounting software (e.g., QuickBooks, FreshBooks).

- Excellent organizational skills with the ability to multitask and prioritize.

- Strong attention to detail, especially with client account management and AR tasks.

- Positive, professional, and customer-oriented attitude.

- Other sales related duties as assigned by management.

- Ability to adapt to changing environments and situations by demonstrating proficiency in problem solving and decision-making skills while communicating, customer service, accounts receivable support.

- From Time-to-Time basic lifting of files and boxes less than 10-25lbs

- Follow all safety procedures outlined in the safety manuals.

Pay: $18.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
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📌 Junior Reception/customer Service/accounts Receivable (Calgary)
🏢 Pre Pak Meats of Calgary
📍 Calgary