Job Summary North West CPAP Inc. is a medical office dealing in the care of patients suffering from Sleep Apnea. We are looking for a dedicated medical office assistant/receptionist with a welcoming personality and a determination to help people sleep and feel better. The hiree will work with a multidisciplinary team with a combined experience of over 50 years and will need to manage multi-system phone lines to meet all our scheduling needs. The hiree will also be expected to prepare the necessary equipment for various appointments (on-site training will be provided) and to provide results of tests to various referring Doctors.

Duties

- Greet patients and visitors in a professional and friendly manner at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Maintain accurate electronic medical records using systems such as Jane and Oscar
- Verify patient information, insurance details, and payment details, and update records as needed
- Assist with appointment scheduling, cancellations, and reminders
- Handle administrative tasks, including filing, data entry, and scheduling
- Prepare patient charts and ensure all documentation complies with privacy regulations
- Support billing processes and insurance claim submissions as required
- Coordinate with staff to facilitate patient flow and clinic operations




- Prepare/clean Home Sleep Apnea Testing (HSAT), Pulse Oximetry devices and/or 24-hour Blood Pressure Monitors as needed

Requirements :

- Prior 2-year experience in a medical office setting is highly preferred
- Proficiency with Electronic Medical Records (EMR) systems such as Jane or Oscar
- Experience working in an administrative role within healthcare
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently and professionally
- Office experience, including front desk duties, appointment scheduling, and administrative support
- Strong communication skills, both written and verbal
- Ability to work well under pressure in a quick-paced environment both directed and alone
- Punjabi language proficiency is an asset, but not required

We are a well respected company in the field and we take great pride in what we do and how we help our patients. Your interest in this position speaks highly of your character as someone who feels the same, and you will be an integral part of how we continue to grow for the future.

Pay: $23.00-$28.00 per hour

Expected hours: 37.5 per week

Benefits :

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Medical Office Assistant/receptionist (Surrey)
🏢 North West CPAP
📍 Surrey