Position title: Assistant Manager

Department: Food & Beverage

Reports to: Outlet Manager

Supervises: Outlet employees

Employee status: Hourly, Full-time, Permanent

Hours per week: 37.5

Compensation : $25 per hour

Position Purpose

The Assistant Manager is responsible for assisting the Outlet Manager with the operational and financial success of the operation. This role requires a self-motivated individual with very good leadership, sales and organizational skills to ensure timely and professional service to our guests. The ideal candidate is a hands-on, experienced assistant manager with proven superior customer service.

Duties and Responsibilities

- Adhering to all AMS policies and procedures as well as other entity regulations such as Food Safe, Liquor laws etc.
- Providing friendly, prompt, courteous, professional service to all guests
- Assisting the Outlet Manager in exceeding sales goals through suggestive sales techniques
- Demonstrating and applying above average product knowledge resulting in sales increases
- Assist the Outlet Manager to manage human resources responsibilities including, but not limited to scheduling, training, briefing and developing employees.
- Supporting the outlet team as necessary ensuring all AMS standards and procedures




- Maintaining and utilizing all computer hard- & software according to AMS guidelines
- Assist the Outlet Manager to maintain daily, weekly and monthly records of cash reconciliation, revenue summaries, costing, month-end journal entries, and payroll functions such as, timesheet verification and submission
- Actively promoting AMS events
- Coordinating with the Outlet Manager and ensuring at all times that all outlet menus, POS, sales material and staff knowledge are up to date
- Working with the AMS mission statement and values to operate a successful department
- Other duties as required

Qualifications and Experience
- Supervisory or assistant management experience in food service
- Minimum Food Secure level 1 certification or higher
- Excellent customer service skills
- Ability to lift up to 12 kgs (26.4lbs)
- Ability to do shift work (daytime, evenings, weekends and holidays), on call
- Intermediate computer skills an asset
- Language: Required to speak, read and write English
- Strong interpersonal skills
- Leadership qualities an advantage
- Experience working with youth an asset
- Training given to enhance leadership qualities

#J-18808-Ljbffr

📌 Assistant Manager - Blue Chip Cafe (Toronto)
🏢 Colonial Group
📍 Toronto