Elevate resident satisfaction at Campus Living Centres as a Resident Experience Manager. This role focuses on communication, issue resolution, and community engagement in student housing.

As a key liaison between residents and property management, the Resident Experience Manager creates a welcoming environment. Your responsibilities include maintaining relationships, coordinating maintenance requests, and supporting daily operations while enhancing resident retention. You'll also assist the Operations Manager as needed to ensure a smooth operation.

Key Responsibilities: • Serve as the first point of contact for residents • Build strong, positive relationships with all residents • Coordinate and follow up on maintenance requests • Lead front desk teams and manage scheduling • Support resident move-ins and unit inspections

Requirements: • 1–2 years in customer service or property management • Preferred degree in Communications or related field • Solid communication and conflict-resolution skills • Proficiency in property management software • Ability to work in a fast-paced environment

Become instrumental in fostering community and excellent service within student housing.

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📌 Resident Experience Manager for Campus Living (Hamilton)
🏢 Campus Living Centres
📍 Hamilton