Residential Tenancies Officer (Hearing Officer) : FC3 Consumer Services Officer 3

Regular/full-time

Public Service Delivery

Residential Tenancies, Consumer Protection

Winnipeg MB

Advertisement Number: 45256

Salary(s): FC3 $79,416.00 - $102,301.00 per year

Closing Date: June 8, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created to fill similar regular or term positions within the Province and will remain in effect for 12 months.

Duties :

- Reporting to the Manager of Adjudication & Mediation Services, the incumbent conducts quasi-judicial public hearings in the Manitoba Residential Tenancies Branch housing court and issues written decisions and orders. The decisions and orders issued by the Residential Tenancies Branch are enforceable in the Court of King’s Bench. The primary objectives of the position are to ensure procedural fairness in the hearing process and to make decisions based on the independent, neutral and non-biased analysis of evidence, that are consistent with The Residential Tenancies Act, The Life Leases Act, The Condominium Act and The Co-operatives Act, and branch policies. The incumbent will be required to travel to Thompson, Brandon and throughout northern and southern Manitoba to conduct hearings.



The Hearing Officer also advises landlords and tenants on the requirements of the legislation through public speaking engagements. Why Work For Manitoba Government?
- The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance. Financial Security
- Attractive salaries
- Defined pension plan
- Life insurance coverage
- Long-Term Disability Plan

Benefit Plan

- Employer paid health care benefits including health, dental and vision
- Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
- Annual health spending account for eligible employees

Commitment to Health and Wellness

- Employee and Family Assistance Program
- Paid time-off including sick leave, wellness days and family related leave days
- Flexible work arrangements for eligible positions
- Generous vacation entitlements, increasing with years of service
- Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development.



We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Qualifications: Essential :

- Experience with public hearings in a quasi-judicial setting.
- Experience in mediation and dispute resolution.
- Demonstrated ability to work with a high degree of independence under mínimal supervision.
- Excellent analytical, problem solving and decision making skills.
- Robust interpersonal skills with the ability to build and maintain effective working relationships at all levels, including with the public, co-workers and various stakeholders.
- Excellent verbal communication skills including xperience public speaking and presenting to a variety of stakeholders.
- Excellent written communication skills for the purpose of issuing orders with clear and concise reasons for decision.

Desired :

- Experience using Microsoft Teams and Artificial Intelligence (AI) tools, such as Copilot.
- Knowledge of residential tenancies legislation.

Conditions of Employment:

- Must be legally entitled to work

📌 Residential Tenancies Officer (Hearing Officer) (Winnipeg)
🏢 Manitoba Government
📍 Winnipeg