Job Overview: Duties

- Supervise and coordinate banquet and event staff to ensure efficient service delivery during shifts
- Oversee and assist food preparation, presentation, and service in accordance with safety standards and quality expectations
- Manage POS systems such as Aireus POS and Tripleseat for order processing, billing, and inventory control
- Ensure proper food handling, safety, and sanitation procedures are followed at all times
- Assist with catering arrangements and bar services as needed
- Train staff on service protocols, safety procedures, and operational standards to maintain high performance levels
- Monitor inventory levels, place orders including linen, and control costs related to food and beverage supplies
- Handle cash transactions accurately and reconcile sales at the end of each shift
- Execute a high level of hospitality standards to deliver exceptional guest experiences in fine dining settings
- Collaborate with management on staffing schedules, budgeting, and event planning logistics
- Address guest concerns promptly to resolve issues effectively while maintaining professionalism

Qualifications :

- Proven experience in food and bar service management, including supervising teams in fine dining service




- Strong knowledge of food preparation, kitchen operations, and food safety regulations
- Experience with POS systems such as Aireus POS and Tripleseat; cash handling skills would be an asset
- Demonstrated leadership skills with a background in staff training, team management, and shift supervision
- Excellent communication service skills with the ability to handle diverse guest needs in a fast-paced setting
- Familiarity with inventory control, budgeting, and food production processes within the hospitality industry
- Prior experience in banquet or catering services is highly desirable
- Ability to work flexible hours; early mornings or late nights. Previous management or assistant manager experience is preferred
- Strong organizational skills with attention to detail in managing multiple responsibilities simultaneously

This role offers an exciting opportunity for a motivated leader passionate about hospitality management and delivering memorable event experiences.

Job Types : Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20.0 - 35.0 per week

Benefits :

- Discounted or free food
- In office parking

Work Location: In person

📌 Banquet and Event Shift Leader (Calgary)
🏢 Flores E Pine Restaurant
📍 Calgary