Join Magna as a Warranty Engineer, where you will manage warranty tickets, prepare insightful reports, and perform detailed parts and cost analysis. Your role will ensure customer satisfaction through effective problem-solving and collaboration.
As a Warranty Engineer, you will oversee daily warranty activities while interfacing with customers. You will utilize your Electrical or Mechanical Engineering degree along with 1.5+ years of relevant experience to drive continuous improvement initiatives. Key tasks include understanding warranty agreements, generating reports, and leading teams to resolve product warranty issues.
Key Responsibilities:
• Manage incoming warranty tickets and parts tracking • Create problem-solving reports like 8D and Fishbone • Collaborate with cross-functional teams for issue resolution • Generate presentations for management and customers • Guide Warranty Technicians on analysis methods
Requirements: • Electrical or Mechanical Engineering Degree • Minimum 1.5 years of troubleshooting experience • Knowledge of OEM warranty systems preferred • Excellent communication and problem-solving skills • Ability to lead projects and improve processes
Elevate customer satisfaction and operational efficiency through your engineering expertise in this impactful role at Magna.
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📌 Warranty Engineer at Magna (Markham)
🏢 Tata Technologies
📍 Markham
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