Elevate customer engagement as the Director of Customer Marketing at samdesk. Drive advocacy and foster a vibrant community among security and risk teams globally. In this pivotal role, reporting to the CMO, you will create and lead marketing strategies aimed at enhancing customer relationships and fostering loyalty. Your expertise will help customers leverage samdesk’s offerings, contributing to increased market share and driving substantial net dollar retention. This position uniquely blends customer insights with cross-departmental collaboration to enhance product adoption. Key Responsibilities:

- Drive customer engagement through targeted marketing campaigns
- Develop community programs including newsletters and webinars




- Create a customer lifecycle strategy to enhance advocacy
- Partner with teams to promote recent product capabilities
- Lead advocacy and reference programs for priority sectors

Requirements:

- Bachelor’s degree in marketing or related field
- 5+ years in customer marketing or customer success
- Experience in B2B technology or SaaS marketing
- Strong knowledge of digital marketing platforms
- Excellent interpersonal and analytical skills

Impact customer success and drive engagement with samdesk by utilizing your marketing expertise. #J-18808-Ljbffr

📌 Director of Customer Marketing at samdesk (Ottawa)
🏢 samdesk
📍 Ottawa