Wiza is seeking a Technical Support Manager to own our PLG support function end-to-end—overseeing product inquiries, billing questions, and technical troubleshooting for all users. You will lead the automation layer with Fin AI, extend coverage across channels, and drive proactive education and self-serve content.
You will also own help center content, establish KPIs, and partner with Engineering/Product to surface issues and influence roadmap priorities.
#J-18808-Ljbffr
📌 Remote AI-Driven Support & Ops Leader (Montreal)
🏢 Wiza
📍 Montreal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.