Elevate customer relationships remotely as an Account Service Manager with Geek+. This role focuses on retaining enterprise accounts across the U.S. and Latin America, requiring fluency in English and Spanish or Portuguese. Geek+ is a leader in Autonomous Mobile Robot solutions and seeks an Account Service Manager to foster post-deployment customer engagement. You will communicate directly with technical teams while driving growth in service revenue and ensuring SLA compliance. Your ability to manage and nurture customer relationships will play a critical role in operational performance. Key Responsibilities:

- Own strategic relationships with enterprise accounts
- Drive service revenue through contract renewals




- Conduct Business Reviews to assess account health
- Manage account profitability and invoicing
- Coordinate issue resolution across teams

Requirements:

- 2-10 years in account management or customer success
- Proven relationship-building skills
- Strong problem-solving and analytical abilities
- Technical background in robotics or automation
- Bilingual in English and Spanish or Portuguese

Leverage your technical fluency and account management expertise to grow relationships in this energetic role with Geek+. #J-18808-Ljbffr

📌 Remote Account Service Manager at Geek+ (Montreal)
🏢 Geek+
📍 Montreal