Join a leading local computer repair company specializing in residential services. We seek a skilled technician adept in both Windows and Mac repairs to enhance our team. The ideal candidate will handle direct customer interactions and address a variety of hardware and software issues. This role requires strong IT support skills along with clear communication to inform clients about their repairs. A focus on friendly service and efficient problem-solving is key to success in this position. Key Responsibilities:

- Interact with clients via phone, email, and in-person
- Support Windows and Mac hardware and software repairs
- Provide repair status updates to customers
- Communicate technical issues understandably

Requirements:

- In-depth knowledge of MS Office, Windows, Mac OS X
- Experience providing end-user IT support
- Robust skills in PC and Mac operating systems
- Bilingual in English and French
- Valid driver's license and experience in repairing iMac devices

Excel in technical repairs, client communications, and support across both Mac and PC systems. #J-18808-Ljbffr

📌 Computer and Mac Repair Technician Role (Montreal)
🏢 GCOM Support
📍 Montreal