Job Title : Salesforce Slack and Agentforce Techno Functional Consultant

Experience Required : 5+ years of hands-on Salesforce consulting or implementation experience.

Job Description

Job Location: Canada – Remote
VISA Status: Canada Citizen or PR Holder (having B1/B2 US Visa is added advantage)
Start Date: Immediate or 15 Days

Responsibilities

- Engage with business stakeholders to gather, analyze, and translate requirements into Salesforce, Slack, and Agentforce solutions
- Design end-to-end business processes leveraging Salesforce, Slack workflows, and Agentforce AI agents
- Lead functional solution design, including use cases, user stories, process flows, and acceptance criteria
- Provide thought leadership on conversational interfaces, automation, and AI-driven service or sales workflows
- Support UAT, change management, training, and post-go-live adoption
- Configure and customize Salesforce using Flows, Apex (as needed), Lightning components, and integrations
- Design and implement Slack integrations with Salesforce (alerts, workflows, bots, notifications, approvals)
- Implement and configure Agentforce for intelligent case handling, automation, and AIassisted workflows
- Collaborate with architects on system integration, security, data models, and scalability
- Troubleshoot and resolve technical and functional issues across Salesforce, Slack, and Agentforce

Required Qualifications





- 5+ years of hands-on Salesforce consulting or implementation experience
- Minimum 1 successful project involving Slack integration and Agentforce implementation
- Robust understanding of Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, or Platform
- Experience with Salesforce Flow, automation, and declarative development
- Solid understanding of Slack APIs, workflows, and Salesforce-Slack connectivity
- Experience working in Agile/Scrum delivery environments
- Excellent communication skills with the ability to bridge technical and business teams

Preferred Qualifications

- Experience with AI-driven solutions, conversational agents, or intelligent automation
- Exposure to integration tools (MuleSoft, REST/SOAP APIs)
- Experience working with enterprise or regulated clients
- Prior consulting or client-facing experience

Certifications (Required or Strongly Preferred)

- Salesforce Administrator
- Salesforce PD1
- Salesforce Sales Cloud and/or Service Cloud Consultant
- Salesforce Slack Admin/Developer/Consultant (preferred but not mandatory)
- Salesforce Certified Agent force Specialist

Experience Level: Minimum 6 years of relevant experience in Development & migration in IICS.

Headquartered in USA:
19 Opal Drive,
Robbinsville,
NJ 08691

India:
S27, Besides Koli Samaj Wadi,
Town Square, Charrasta,
Gandevi, Gujarat 396360, India

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📌 Salesforce Slack and Agentforce Techno Functional Consultant (Canada)
🏢 CloudLabs
📍 Canada