As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Retail Representative Float - Edmonton (West-End)
Since its establishment in 1960, Purolator has become Canada’s leading integrated freight, package and logistics solutions provider. Our team operates under a solid set of corporate values that guide us in all we do for our employees. We offer a competitive total rewards package that includes a Competitive Salary, Comprehensive Benefits Package and Pension Plan, an Employee Family Assistance Program, Employee Shared Ownership Program and Employee Discounts.
We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers’ promises. Don’t miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians.
Based out of Edmonton North Depot - 17718 114 Avenue NW, but may be required to cover other freestanding locations

Working Hours: Monday to Saturday, varying shifts. Wage: $26.36 per hour
Customer Service Orientation -

Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
Handling customer complaints and inquiries Problem Solving
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Relationship Building
Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
Building a positive relationship with customers
Building a positive relationship with key contacts – Vendors, building tenants, etc.




Technology Assisting customers with shipping details and account challenges
Loading, scanning, logging and calling resolution freight
Cash reconciliation including deposits, key control
Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner

- Personal Responsibility and Accountability
- Compliance to all Corporate Polices and Procedures (including uniforms)
- Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
- Customer service orientation Ability to problem solve
- Excellent in relationship building Experience and adaptation to using technology
- Takes personal responsibility and accountability for actions and situations
- 3-12 Months Customer Service Experience preferred
- 3-12 Months Retail Experience preferred
- stand for 3 hour intervals Professional communication skills: oral communication (telephone and in person)
- Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset
- Experience working in an environment with safety standards an asset"

Language Requirement: There are no language requirements for this position.
Working Conditions: Retail Center Environment
Reports to: Supervisor Retail
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Purolator is an equal opportunity employer committed to diversity and inclusion . During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.
Personal information is used solely for recruitment and managed in accordance with privacy legislation. Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact.

📌 Management & Retail Sales Associate (Edmonton)
🏢 Purolator
📍 Edmonton