Full-time Collections Agents (Montreal)

Full-time Collections Agents (Montreal)

18 Oct
|
Berkeley Payment
|
Montreal

18 Oct

Berkeley Payment

Montreal

Full time
For over 10 years we've partnered with Canada's largest banks to help 1000+ corporate clients simplify and scale their mass payouts to drive business outcomes. We offer a casual work setting, competitive salaries, excellent health and dental benefits and more. This is a remote position.
For over 10 years we've partnered with Canada's largest banks to help 1000+ corporate clients simplify and scale their mass payouts to drive business outcomes. We offer a casual work environment, competitive salaries, excellent health and dental benefits and more. Berkeley is a remote company located in Toronto.

We’re looking for a Billing & Collections Specialist to own the full billing lifecycle from month-end invoicing and collections through to reconciliation and new-program setup. Your defining mandate is billing automation. With tens of billing line items driven by a wide array of billing drivers, our invoicing is complex—and today it’s largely manual. We want someone who will not just run the billing cycle, but re-engineer it: standardize how we invoice, translate our billing logic into rules a system can execute, and build the templates, integrations, and controls that move us from manual invoicing to a scalable, automated engine. You bring a data-driven, business-minded lens—you look at billing as a system to be measured, optimized, and automated, not just a task to be completed.
Billing Automation & Process Design (Primary Focus)
Drive the hands-on work of moving from manual invoicing to an automated billing engine - the central objective of this role, with guidance from Finance leadership.
Map and standardize billing logic across 40+ line items and their varied billing drivers,



translating contract terms into rules that can be executed systematically.
Partner with Finance leadership and the Tech team to specify, test, and roll out billing automation tooling and integrations across QuickBooks Online, Payhub, and client A/R platforms.
Document billing processes and build controls that make the automated cycle auditable and repeatable.
Billing & Invoicing
Set up billing for new contracts and programs, interpreting client agreements (MSAs, CPAs, amendments, and change requests) to confirm which fees apply, at what rate, and on what periodicity and index those terms against the billing matrix.
Investigate and resolve invoicing discrepancies, pricing variances, and billing disputes.
Prepare client statements of account.
Collections & Receivables
Own the accounts receivable ledger, aging schedule, and collections follow-up cadence; Settle invoices by credit card.
Track and report on billing and collections KPIs: DSO, aging, collections effectiveness, and revenue leakage, to the VP Finance, including aging summaries and variance commentary that states direction and driver.
Support month-end close: prepare billing support, reconcile billing to the GL, and document balances.
Maintain accurate records and support internal and external audits, given the role moves client funds.
Key Projects




Partner with the FP&A; team to provide the invoice data and analytics needed to assess Program and Client performance.
Own and triage the shared accounting mailbox.
Act as a liaison between Finance and Sales/CSM on contract-to-bill setup, ensuring current deals are billed correctly from day one.
This role moves client funds and issues invoices tied to specific contract terms, so a high bar for accuracy and detail is non‑negotiable. Above all, we’re looking for someone with a knack for streamlining billing processes and a strong appetite for building the foundation for automation and who approaches billing as a data-driven system to be measured and optimized.

- 2-3 years of experience in billing, collections, accounts receivable, or a related finance function.
- A business, accounting, or finance background, ideally data-driven—comfortable analyzing billing data, tracking metrics, and drawing conclusions from the numbers.
- Hands-on experience streamlining manual processes or building toward automation (e.g., templates, Excel macros, workflow or AI tools).
- Working knowledge of QuickBooks Online, ERP experience such as NetSuite a bonus
- Strong Excel skills (e.g., Comfort reading contract fee schedules and translating them into invoice line items.
- Exposure to SQL (MySQL) for querying transaction data is an asset.
- Ability to learn multiple platforms on the job- Metabase (internal reporting), Zoho CRM (client and contract records), Google Workspace, Payhub (client fund movement), and Ariba and Coupa (client-side A/R invoicing).
- High attention to detail, given the role moves client funds and issues invoices tied to specific contract terms.
- Payments or fintech industry experience is an asset, not a requirement.

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📌 Full-time Collections Agents (Montreal)
🏢 Berkeley Payment
📍 Montreal

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