Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. Location: Remote - Canadian Home Office
As a Claims Processing Specialist, you’ll be responsible processing performance-based funding alongside employment- related financial supports for clients and employer expenditures. You will work closely with the Claims Manager and Financial Quality and Support Specialist to ensure accuracy, compliance and continuous quality improvement while maintaining high level of confidentiality pertaining to client records and financial information.
Process client and employer financial support claims and ensuring contractual and legislative requirements are met
Ensure quality assurance for claims/invoices processed by Service Provider staff
Answer inquiries from staff regarding claims and other administrative questions
Communicate any issues regarding ineligible claims in line with processes
Provide support and guidance to staff regarding claims processing in line with contractual and guideline requirements
Keep abreast of emerging trends for claims assessment and flag these to the Claims Manager.
Protect the interests of the organization – identify and manage risks, and elevate non-standard, high-risk transactions / activities as necessary
Develop a strong understanding of WCG’s contract, guidelines, policies, and process
Undertake standard and ad hoc data entry tasks
Effective use of WCG’s Case Management System and other systems and databases
Strong auditing background and data entry experience
Proficient in MS Office especially Excel and Word
Results driven with creative approach to idea generation and problem solving
Bilingual (English and French)
Market-competitive salary of $53,040.00 per year
Comprehensive and flexible health and dental benefits
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
Diversity, Equity, Inclusion and Belonging Matter
WCG is strengthened by diversity. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference.