Permanent

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Join the Medavie Health NL Team

As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our solid commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

Reporting to the Shared Services Billing Manager, the Billing Administrator will be responsible for the following tasks: Preparing and providing follow-up to all billing related ambulance service. Reviewing and processing all Patient Care Records (PCR) from billing region using a PCR and designated accounting/recording program. Provide required call data to NLHS as required. Practice supportive communication techniques such as active and empathetic listening, excel in effective decision making, involve others in decision making when appropriate. This position will be responsible for collection activities that includes reviewing AR reports, mailing, statements, credit bureau adjustments, and communication agencies. As well as providing high-quality customer service for a high volume of billing inquires, collection intake, and bill payments.

Create, issues, and distributes patient billing; following approved provincial billing policies.

Respond to customer inquiries and Receipt payments for invoices.

Practice supportive communication techniques such as active and empathetic listening, excel in effective decision making, involves others in decision making when appropriate.

Provide required PCR documentation as requested to various internal and external stakeholders;

A business degree or diploma from a post-secondary institution.

One to two years' experience in office position, including data entry and billing/accounting experience.

Knowledge and/or expertise in finance and accounting preferred.

Thorough working knowledge of computer programs such as Microsoft office and computerized accounting software.

Proven and effective customer service telephone skills.





Ability to learn quickly and effectively use various computer billing and reporting systems.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and creative leader in benefits management, health management, and healthcare delivery. We're one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We are more than just a workplace - we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. If you experience any technical issues throughout the application process, please email: View email address on jobs.swagapp.com.

📌 Billing Clerk - Finance (St. John's)
🏢 Medavie
📍 St. John's