Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.
The Partner Success Manager is accountable for helping Kinaxis value added reseller (VAR) partners build productive, scalable, and predictive businesses around Kinaxis solutions. The role connects partner enablement, operating discipline, pipeline governance, and alliance management so that partners are equipped to create demand, progress opportunities, close business, and deliver a consistent customer experience.
The Partner Success Manager works across VAR leadership, partner sellers and solution consultants, Kinaxis sales, pre‑sales, marketing, services, customer success, operations, and legal teams. The successful candidate combines strong partner relationships with rigorous execution and uses data to identify risks, remove barriers, and improve partner performance.
Develop and manage role‑based partner enablement, onboarding, certification, product training, and ongoing knowledge programs.




Establish and improve partner delivery readiness and standards to ensure consistent implementation quality and customer outcomes.
Manage partner operations, governance, business reviews, pipeline cadence, scorecards, records, approvals, and action tracking.
Partner with VAR sales leaders to build account plans, campaigns, qualified pipeline, and revenue opportunities.
Lead pipeline reviews, monitor opportunity progression and CRM hygiene, and coordinate internal resources to advance priority deals.
Analyze pipeline and sales performance metrics to identify risks and drive corrective actions.
Build strong executive and functional relationships and develop joint business plans with partners.
Identify opportunities to expand partner capabilities, market coverage, industry reach, and geographic presence.
Represent partner needs internally while balancing customer outcomes and Kinaxis business priorities.
Bachelor’s degree or equivalent relevant professional experience.

5+ years of experience in partner management, channel sales or partner operations.

- Experience working with VARs, system integrators, software partners, or indirect go‑to‑market models.
- Strong understanding of enterprise software sales cycles, pipeline management, forecasting, account planning, and partner economics.
- Solid relationship management, communication, presentation, facilitation, and executive engagement skills.
- Strong analytical capabilities with proficiency in CRM, reporting, collaboration, and productivity tools.




- Ability to manage multiple priorities across regions and functions with sound judgment and attention to detail.
- Experience in supply chain planning, SaaS, enterprise applications, or digital transformation.
- Experience managing global/multi-regional partner portfolios, partner enablement, certifications, demand generation, channel programs, or complex co‑sell models.

#Intermediate, #Senior #LI-GP1
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G;, ExxonMobil, Cisco and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long‑term net‑zero operations strategy. We are involved in our communities and support causes where we can make the most impact.
Flexible vacation and Kinaxis Days (company‑wide days off)
Flexible work options
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
For more information, visit the Kinaxis website at or the company’s blog at
We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role.

📌 Customer and Partner Success Manager (Montreal)
🏢 Kinaxis
📍 Montreal