Elevate your career as a Service Technician with Stanley Black & Decker in Ottawa, ON, focusing on DEWALT and other iconic brands. Build relationships and contribute meaningfully through hands-on repair work.

In this role, you will engage as a Service Technician, contributing to the repair and service of power tools. Responsibilities encompass parts identification, service work order processing, and technical assistance to distributors and users. Your expertise will ensure customer satisfaction while managing inventory levels and operational processes.

Key Responsibilities:

- Identify parts and complete repair estimates
- Process service work orders and follow up with customers
- Provide over-the-counter repairs for various brands




- Assist customers with product information and inventory control
- Coordinate daily operational tasks for branch effectiveness

Requirements:

- Graduate of community college or trade school preferred
- Experience in a service environment, ideally power tools
- Solid communication and organizational skills
- Familiarity with Microsoft Office and cash registers
- Ability to work under tight deadlines

Bring your technical skills and customer service expertise to impact the tools industry at Stanley Black & Decker.
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📌 Service Technician/Repair Technician (Ottawa)
🏢 Stanley, Black and Decker
📍 Ottawa