Our partner is looking for an Implementation Analyst based in Canada. The Implementation Analyst will play a key role in delivering seamless onboarding experiences for clients within the group benefits and retirement services industry. In this position, you will coordinate client implementations from initial planning through completion, ensuring accurate data, efficient processes, and successful system configurations. You will collaborate with clients, insurance carriers, and internal teams to facilitate technical setups and ensure a smooth transition for new and renewing accounts. This role combines data analysis, project coordination, client communication, and process improvement within a technology-driven setting. You will have the opportunity to contribute to operational excellence while helping enhance the quality and reliability of digital benefits administration. With multiple positions available and a remote-first working arrangement across Canada, this is an excellent opportunity to develop your expertise in implementation, data management, and client service.

Manage client implementations: Coordinate the full onboarding lifecycle, from project initiation to completion, ensuring implementation activities are delivered accurately, efficiently, and within established timelines.

Organize and facilitate client onboarding meetings to establish expectations, gather essential information, clarify requirements, and define project milestones and next steps.

Review implementation documentation: Prepare and submit implementation forms to insurance carrier partners, following up on outstanding requirements to support timely processing.

Configure client and member accounts: Maintain data integrity: Conduct data audits, verify system configurations, investigate discrepancies,



and implement corrective actions to maintain reliable and consistent information.

Serve as a central point of contact between Operations, Sales, Systems, Carrier Relations, clients, and external partners to coordinate implementation activities and resolve issues.

Manage carrier-related requests, troubleshoot implementation issues, and coordinate solutions to minimize delays and ensure a positive client experience.

Analyze implementation data: Identify inefficiencies, recommend practical improvements, and contribute to streamlined workflows that enhance implementation quality and client satisfaction.

Coordinate multiple implementation projects simultaneously, monitor progress, communicate updates, and ensure deadlines and service expectations are met.

Experience in benefits administration, insurance, client onboarding, or implementation support is an asset.

Data analysis and Excel proficiency: Strong analytical skills and practical experience with Microsoft Excel, including PivotTables, VLOOKUPs, formulas, and data validation techniques.

Technical knowledge: Familiarity with HRIS platforms, data feeds, insurance carrier systems, or benefits administration software is an advantage.

Language skills: Professional French-language capability is an asset. At least one successful candidate must be bilingual in English and French to support a diverse client base. Industry-specific terminology can be learned with coaching.

Project coordination: Ability to organize and manage multiple implementation projects concurrently,



establish priorities, track progress, and meet tight deadlines.

A meticulous approach to reviewing documentation, validating data, identifying discrepancies, and maintaining accurate system configurations.

Comfort working in a fast-paced, evolving environment where priorities may change and continuous improvement is encouraged.

Ability to work effectively across departments, coordinate diverse stakeholders, and contribute to shared implementation goals.

Continuous improvement mindset: Competitive salary: Annual compensation ranging from CAD 55,000 to CAD 65,000 .

Remote work: The flexibility to work remotely from within Canada.

Group Registered Retirement Savings Plan (GRRSP): Employer matching contributions to support long-term financial planning.

Flexible vacation policy: Greater flexibility in managing personal time and work-life balance.

The opportunity to work with digital platforms, data systems, and integrated solutions that support modern benefits administration.

Opportunities to collaborate with clients, insurance carriers, and internal specialists while developing valuable industry and technical expertise.

The ability to improve onboarding experiences, strengthen data accuracy, and help deliver reliable group benefits and retirement solutions.

Several positions are available, providing opportunities for qualified candidates with different backgrounds and language capabilities.

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR).

📌 (Remote) Implementation Consultant (Montreal)
🏢 Jobgether
📍 Montreal