Join a fast-paced team as an IT Support Specialist in Montreal, QC. Provide premier tech support for both Apple and Windows environments in a contract role.

Russell Tobin's client seeks an experienced IT Support Specialist for a 6+ month contract based in Montreal. This role involves delivering high-quality support to employees across diverse locations, including Canada, the US, and Eastern Europe. Ideal candidates will thrive in a collaborative environment, exhibiting robust customer service skills and detail orientation.

Key Responsibilities:

- Troubleshoot Apple and Windows hardware and software issues
- Assist with audio-visual setup for meetings
- Support employees using AV systems remotely and onsite
- Image and deploy devices using MDM tools
- Manage Okta and Google Workspace services

Requirements:

- Fluent in French and English
- 2-3+ years of IT support experience
- Basic networking knowledge and experience with enterprise tools
- Strong troubleshooting skills in macOS
- Ability to lift equipment over 50 pounds

Excel in delivering exceptional user experiences as part of a dynamic IT team!
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📌 IT Support Specialist Remote H/F (Montreal)
🏢 Russell Tobin
📍 Montreal