TransUnion's Job Applicant Privacy Notice Team Overview We are seeking an Account Executive with exceptional sales, relationship management, and incident response expertise to join our Breach and Cyber Risk Solutions team. This role offers the opportunity to help organizations prepare for and respond to data breach and cyber incidents while building a strong network across the cyber insurance, privacy legal, forensic, notification, and identity protection ecosystem. This is a remote position which may require occasional in‑person attendance at work‑related events at the discretion of management.

This Account Executive will serve as a key client partner within the Breach and Cyber Risk Solutions sales team and will be responsible for supporting customer engagement, revenue retention, and growth across the breach response market. The Account Executive will work closely with organizations, cyber insurers, brokers, breach counsel, forensic firms, and internal partners to position and deliver TransUnion’s incident response, notification, call‑centre, identity protection, and related cyber risk solutions.

Manage relationships with assigned breach and cyber risk clients, serving as a key point of contact for day‑to‑day engagement, incident readiness, and account support.

Defend and grow revenue across an assigned portfolio while identifying and closing net‑new opportunities with organizations and incident response partners.

Support account planning and go‑to‑market activities that expand adoption of TransUnion’s notification, call‑centre, identity protection, fraud support, and related incident response solutions.

Coordinate proactive readiness initiatives and reactive breach engagements, including scoping, pricing, contracting, implementation, fulfilment, service delivery, and issue resolution.

Respond with urgency and sound judgment during active incidents, helping clients navigate time‑sensitive operational, contractual, and service requirements.

Partner with cross‑functional teams including legal, privacy, product, operations, finance, technology, client success, and fulfilment partners to deliver effective client solutions.





Maintain strong knowledge of the breach response market, regulatory developments, cyber insurance trends, competitive dynamics, and emerging client needs.

Develop and maintain a qualified sales pipeline through account reviews, partner referrals, outbound activity, industry networking, renewals, and cross‑sell opportunities.

Lead or support requests for proposal, pricing exercises, contract negotiations, order forms, renewals, and other commercial activities.

Manage multiple client priorities and active opportunities simultaneously, ensuring timely follow‑up, accurate communication, and execution of commitments.

Comply with relevant sales processes and maintain accurate opportunity, forecast, activity, and account information in Salesforce.com.

Own internal administrative tasks related to opportunity management, reporting, solution setup, service delivery, billing coordination, and issue tracking.

Monitor sales and post‑sale effectiveness, recommend improvements, and share market feedback that supports product and service enhancements.

Bachelor's Degree in Business, Commerce, Marketing, Finance, Cybersecurity, Risk Management, or a related field.

- 5+ years of sales, business development, or strategic account management experience in breach response, cyber insurance, cybersecurity, privacy, identity protection, fraud, or a related industry.
- Demonstrated proficiency in new business development, relationship management, consultative selling, and strategic account planning.
- Ability to create and execute a sales plan that grows market share, increases market penetration, and delivers revenue targets.
- Understanding of breach response workflows, including incident readiness, notification, call‑centre support, identity protection,



and consumer remediation.
- Working knowledge of the Canadian privacy, regulatory, and cyber risk environment; knowledge of cross‑border incident response is an asset.
- Ability to communicate effectively with legal, technical, operational, executive, and non‑technical stakeholders.
- Superior organizational skills and the ability to manage concurrent opportunities, active incidents, and client deliverables under tight timelines.
- Proficiency with Microsoft applications and customer relationship management platforms.
- Knowledge of TransUnion solutions, including identity protection, consumer support, fraud, credit, and data capabilities, is an asset.

At TransUnion, actual compensation is based on careful consideration of many factors such as (but not limited to) an individual’s education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. In addition, variable compensation is based on applicable company guidance and plan documents as well as performance.

This job posting is for an existing vacancy. Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. Account Mgr II, Account Mgmt - Direct Sales

Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. We call this Information for Positive® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

#

📌 Account Sales Manager - Remote (Montreal)
🏢 TransUnion
📍 Montreal