Banff(Alberta),Banff National Park of Canada(Alberta)
27.47 to $29.85 per hour-(currently under review)
Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Canadian Citizenship, permanent resident status, or work permit.
Banff East Gate: The Banff East Gate is a quick-paced and exciting work environment situated at the eastern boundary of Banff National Park (main entrance gate). Often the first point of contact for visitors, staff at the Banff East Gate use a Point of Sale device to sell a variety of national park passes and provide essential information to contribute to visitor use, enjoyment, and appreciation. Mobile Gate and Information Team: Banff’s Mobile team provides seasonal traffic management, visitor services, revenue collection, and site cleaning and maintenance at key trailheads and day use areas in Banff National Park. The work is active and takes place outdoors in all weather conditions. Staff provide detailed information to the public on national park rules and regulations, as well as safety information regarding closures or restrictions at popular sites. The work also involves educating the visiting public on the national park pass program and performing regular compliance duties. Visitor Centre staff provide comprehensive information to the visiting public on a wide variety of topics related to park orientation, backcountry camping, hiking, and park rules and regulations. Solid knowledge of Banff National Park and the surrounding area is necessary in this position, as well as the ability to communicate effectively in person, over the phone and in writing. Staff handle high volumes of in-person, email, and phone interactions. The ability to use various computer programs and spreadsheets is required. Backcountry camping knowledge and prior experience working with reservation systems are considered assets in this role.
*In all positions, facility cleaning and maintenance may be required.




Do you want to contribute to the protection and enjoyment of Banff National Park? When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. Applications for this inventory competition will be selected on October 28, 2026. Living accommodations will not be provided.
We will only accept on-line applications received via the jobs.gc.ca site. In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; persons with disabilities.*** Willing and able to wear identifier clothing and personal safety equipment
Willing and able to work shifts, weekends, holidays and overtime
Willing and able to work outdoors and be exposed to various weather conditions
Willing and able to perform tasks such as: lifting heavy boxes, picking litter, cleaning (sweeping, collecting garbage, cleaning windows etc.)
Be exposed to noxious odours such as car fumes, dust, garbage, cleaning products, public washrooms etc.
Possession and maintenance of a valid Alberta class 5 driver’s license or equivalent
Secondary school diploma or an acceptable combination of education, training and experience.
Anticipating and meeting public needs and resolving complaints
Banff National Park visitor services including but not limited to operations and facilities, activities, trails, cultural experiences, interpretive programs and special events

Client Focus: providing service excellence to internal and/or external clients
Language requirements (essential for the job)
Various language requirements - English Essential or Bilingual Imperative - Level ( - - B / - - B)
Asset Qualifications

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

📌 Visitor Services Assistant (Banff)
🏢 Employment and Social Development Canada
📍 Banff