Working at Purolator International is more than a job. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada’s largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn .

We’re incredibly proud of the many awards we’ve won for shipping to, from, and within Canada.

Purolator International provides a “Best in Class” Total Rewards package to employees and their families.

- Competitive Base Salary
- Quarterly Sales Incentive Bonus Plan
- Medical & Prescription Drugs (80%+ premium paid by Employer)
- Employer Funded Health Savings Account (H.Dental and Vision plans
- Employer funded Short/Long Term Disability & Life Insurance
- Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary)
- Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days
- Paid Holidays
- 100% Paid Extended Parental/Maternity Leave Program
- We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc.

The purpose of this role is to serve as a Mobile solutions technology business owner. Define and implement the Next Generation of mobile technology devices, build a Mobile Solution capabilities roadmap, support Operations applications infrastructure.Refresh obsolescent technologies critical to operations• Introduce and implement technology capabilities and applications required to enable and support known future Operations requirements• Plan, design, develop, and introduce innovative technology and mobile solution to augment current solutions offerings.• Identify and recommend technology solution improvements that will provide efficiencies aligned with business needs and objectives• Establish technology and mobile solutions roadmap; Leverage internal and external relationships to deliver strategic direction regarding mobile and technology solutions.• Lead the business throughout all stages of Mobility and Operations application projects from the planning, execution and delivery to project closure supporting end user adoption• Serves as the Business Owner for Business Priority Rationale and is accountable for the operation of their business function and will actively participate in the resolution of any incident that impacts their area of responsibility.



The Business Owner will facilitate communication of any incident within their function and identify resources to assist with incident resolution and facilitate timely restoration of service• Collaborates with internal stakeholders and IT stakeholders in selecting solutions for implementation• Responsible for overseeing and leading the work direct reports• Manage relationships with suppliers• May participate in special projects as assigned.• The above is intended to describe the general content of and requirements for the performance of this job. Qualifications• Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership• Understanding of Wireless Networks, coupled with strategic thinking related to wireless industry direction and technology evolution• Familiarity with the following environments would be an excellent asset; Java, iOS, Android, Mobile Web, Web Apps, enterprise applications, databases and middleware.• Experience in technology delivery, application support delivery role and new technologies introduction• Good project management knowledge and experience.• Ability to present recommendations in a manner that gains acceptance• Comfortable working at all levels within an organization• Flexible and able to adapt to changing priorities• Previous team management is an asset
Oversee L1, break/fix, replacements and RMAs; route app/network/infrastructure/vendor issues through closure.
Resolve recurring device/battery/charging/connectivity/printer issues using ticket/repair trends, diagnosis, escalation and verified fixes.
Review cases, failures, repair quality/speed, parts, roadmaps and commitments; Turn field feedback into enhancements, defect escalations and design improvements; Engage terminal/regional/IT leaders on concerns, changes and field feedback.
Report inventory gaps/surplus, inactive/missing devices, tickets/repairs, rollouts, Android updates and budgets, with impacts, risks, decisions, actions, owners and dates.
maintain improvement plans and timely deployment/incident/site notices, with business/compliance language input.
Keep audit-ready asset/access/procurement/change records; Improve health/inventory visibility and provisioning/support automation; technical teams own engineering/services.
escalate delays, resource gaps and risks.
Drive vulnerability testing, approved deployment and Security verification before closure; track exceptions through risk governance.
Establish monitoring, alerts, runbooks and service objectives; turn root causes into permanent fixes.
Coordinate versions, certificates, capacity, recovery tests and safe deployments; Post-secondary diploma or degree in Information Technology, Computer Science, Engineering or a related discipline, or equivalent practical experience.
ITIL certification and relevant enterprise mobility, Android or device-management training are assets.
Progressive experience in enterprise device management,



IT operations or field technology support, including direct people leadership or substantial team-lead responsibility.
Demonstrated ownership of operational device fleets, including procurement, inventory, leasing, lifecycle refreshes, repairs and multi-site deployments.
Experience managing MDM/enterprise mobility platforms and controlled Android application and operating-system deployments. Experience with SOTI MobiControl and Zebra devices is a strong asset.
Experience supporting rugged scanners, wearable devices, tablets, label printers and related peripherals in logistics, transportation, warehousing, retail or another operationally critical environment is an asset.

Robust working knowledge of Android enterprise mobility, MDM profiles and policies, provisioning, application packaging, staged updates and remote troubleshooting.
Understanding of scanning workflows, Bluetooth peripherals, printer configuration, battery and charging behaviour, Wi-Fi and cellular dependencies, and shared-device security considerations.
Practical knowledge of IT service management, incident and problem management, change control, asset management and operational readiness.
Working knowledge of application monitoring, service-level objectives, vulnerability-remediation tracking and recovery readiness, with the ability to coordinate corrective actions across development, Infrastructure, Security and vendor teams.
Translate inventory, utilization, ticket, repair and financial data into prioritized actions and clear leadership reporting.
Comfort with service-management and asset tools, spreadsheets and reporting dashboards; ability to guide automation and documentation improvements.

Accountable service owner who anticipates risks, makes recommendations and follows issues through to closure.
Sound judgment when balancing operational urgency, security, standardization, cost and long-term supportability.
Effective people leader who delegates execution, establishes clear expectations and develops technical depth and backup coverage.
Constructive challenger and continuous-improvement advocate who brings field feedback to vendors and closes the loop with business partners.

Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Purolator International participates in the E-Verify program in certain locations as required by law. Any offer of employment is contingent upon the results of the Company’s lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.

📌 Manager, Security Technology (Mississauga)
🏢 Purolator
📍 Mississauga