At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America. With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.

Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)

We are currently looking for a SailPoint Delivery Manager to join KeyData’s Delivery team! In this role, you will be responsible for overseeing the successful delivery of SailPoint Identity Security projects while ensuring exceptional customer experience, operational excellence, and business outcomes. You will serve as a key liaison between customers, delivery teams, sales, and leadership, managing project execution, financial performance, resource planning, and client satisfaction throughout the engagement lifecycle. This role requires a strong combination of delivery management, stakeholder engagement, team leadership, and strategic planning skills. Employment Type: Full-time, Remote

Vacancy Status: High Priority, Immediate Opening: This position is currently available, and hiring is underway.

Lead end-to-end delivery management for SailPoint implementation and advisory engagements

Manage multiple customer projects simultaneously, ensuring successful execution, quality delivery, and customer satisfaction

Act as the primary point of contact for customers regarding project status, risks, issues, and escalations

Partner with Sales and Account teams during pre-sales and post-sales phases to support project scoping and delivery planning

Develop and maintain project plans, schedules, budgets, forecasts, risk registers, and status reports

Monitor project financials, profitability, utilization,



and productivity metrics to ensure successful delivery outcomes

Collaborate with Resource Management and Delivery Leadership to align staffing strategies with project requirements

Establish and maintain strong relationships with customers, partners, and internal stakeholders

Provide regular executive-level updates on project health, delivery performance, and customer success metrics

Work closely with Customer Success teams to drive customer adoption, engagement, and long-term success

Identify opportunities to expand services, improve customer outcomes, and support business growth initiatives

Drive continuous improvement across delivery processes, governance standards, and operational best practices

Support issue resolution, risk mitigation, and escalation management across customer engagements

Mentor and coach team members, providing guidance, feedback, and professional development support

Foster a collaborative, high-performing delivery culture focused on accountability and customer success

5+ years of experience within a Software, SaaS, Cybersecurity, IAM, or Consulting organization

- Minimum 3+ years of project management, delivery management, or skilled services leadership experience
- Strong experience managing enterprise software implementation or consulting engagements
- Proven ability to manage project scope, budgets, schedules, forecasts, risks, issues, and stakeholder expectations
- Experience collaborating with Sales teams on project scoping, estimation, and delivery planning
- Strong customer-facing experience with executive stakeholders, partners, and cross-functional teams
- Exceptional leadership, mentoring, coaching, and team development skills




- Ability to manage multiple concurrent projects in a fast-paced environment
- Experience presenting project updates, business reviews, and delivery metrics to leadership teams
- Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or a related field preferred
- English language proficiency required

Experience managing cybersecurity, identity governance, or cloud transformation programs

PMP, PMI-ACP, PRINCE2, Scrum Master, or other project management certifications

Familiarity with IAM concepts including Identity Governance, Access Management, Provisioning, and RBAC

Experience working with enterprise customers across Banking, Financial Services, Insurance, Government, Healthcare, or Education sectors

Knowledge of SaaS delivery models, professional services operations, and customer success frameworks

Experience with resource management, utilization planning, and services profitability management

Experience leading distributed or global delivery teams

Compensation: The base salary range for this position is CAD $85,000 – $100,000. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition, and we will make all reasonable efforts to accommodate your request.

Fraud Prevention & Identity Verification

We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

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📌 Delivery Manager - Remote (Montreal)
🏢 KeyData Cyber
📍 Montreal