Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. you help shape the future and continue our rich legacy that started back in 1874.
With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.
Field Supervisor - Repair

The Field Supervisor - Repair is responsible for managing repair operational activities through conforming to customer and company requirements as related to safety, cost improvement and customer satisfaction in support of Branch/District objectives. They are responsible for managing, coaching and training and field employees as well as health and safety requirements.

People Management
Provide leadership and direction for the field operational functions in alignment with local strategies and Corporate and District/Branch objectives
Manage direct reports through providing mentorship, guidance and constructive feedback to promote employee development
Ensure all field and supervisory/support employees are trained and committed to Schindler quality initiatives and objectives, including identifying training needs and deliver training (safety & technical) to field and supervisory employees
Safety and Supervision
Implement customer and Company requirements for quality, performance reliability and passenger safety for each location under their supervision
Ensure exceptional quality standards,



training and performance of field personnel
Manage hourly field employees through providing mentorship, guidance and constructive feedback to promote employee development
Make sound judgments as related to motivation, training and work assignments for all employees within their assigned responsibility, while at the same time, adjusting manpower to minimum level and meeting and or exceeding customer requirements
Coach hourly field employees Company’s methods of quality, productivity and safety
Monitor the work of all hourly field employees from both a quantitative and qualitative point of view
Review of time tickets for accuracy and maintain vacation schedules
Persuade field employees to follow practices and procedures that will foster teamwork and improve quality and productivity

Financial Management
~ Manage/support all work in area of responsibility within framework of financial budget

Process and Quality Management
Monitor job completion check points and implement required corrective action in order to drive installation performance to BDP model
Ensure each repair meets Schindler employee and passenger safety and quality standards and all contract requirements as defined by customer
Manage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety.
Provide and organize technical support to Sales and Field employees
Customer Service and External Relations
Liaise with property management representatives/building owners
Ensure compliance with government regulatory requirements




Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and human resources disruption is minimized
Ensure customer needs or enquires are met in a prompt, professional manner. Demonstrate to customers that they are receiving fair value for their expenditures
Maintain and manage pro-active relationships with Union business agent
Post Secondary – preferably in Business or Engineering

- 5 or more years in elevator industry or related experience at a Management level, or a similar industry which includes the sales and servicing of capital equipment
- Proficient in MS Office
- Coaching and Mentoring: ability to motivate and guide team members
- Customer Service: Demonstrate costumer focus through improving performance
- Leadership: Possess solid leadership skills
- People Management: Ability to select, train, supervise and evaluate staff
- Employees and customers must frequently be motivated to act or react in a manner to support credibility
- Ability to present materials clearly
- Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
- Competitive Salary (commensurate with experience)

Competitive Bonus Incentive Program or Commission Plan
Competitive Extended Health, Dental & Vision Plans
The salary range for this position is $112,000 to $135,000 CAD.
Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.
Bonus Incentive Program
This range represents base salary only and does not include bonus, incentive compensation, or perks. Eligible employees may participate in discretionary incentive programs based on individual and company performance. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.
We do not use artificial intelligence in our hiring or evaluation process.

📌 Field Tech Manager (Vancouver)
🏢 Schindler
📍 Vancouver