Elevate customer satisfaction as the Service Supervisor at Toromont Cat, a leading Caterpillar equipment dealer. Lead a technician team while managing service operations in a full-time role.As a Service Supervisor, you will be pivotal in connecting corporate initiatives and team performance while exceeding customer expectations. Your experience in a supervisory position will help cultivate top-notch service from our technicians. With a solid focus on health and safety, you will also contribute to operational efficiency and training for continuous improvement.Key Responsibilities:Lead a team of technicians to meet service standardsSchedule work orders to ensure shop productivityTrain and coach staff for improved performanceManage customer service inquiries and follow-up on repairsCreate quotes and prepare invoices for all servicesRequirements:Minimum post-secondary education requiredAt least 3 years of supervisory experienceClass 5 driver's license and ability to obtain required certificationsTechnical experience is a plusBilingualism considered an assetPlay a crucial role in meeting customer needs and operational excellence at Toromont Cat.
📌 Service Supervisor At Toromont Cat (Alton)
🏢 Toromont
📍 Alton
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