Role descriptionJob Title: Service Now ITOM SMELocation: Markham, ON (Remote)Key ResponsibilitiesDevelop configure and customise Service Now applications and modules as per business needsDesign and implement workflows forms scripts and integrations within the Service Now platformCollaborate with business analysts project managers and other stakeholders to gather and analyse requirementsProvide technical support troubleshoot issues and perform root cause analysis for Service Nowrelated incidentsMaintain documentation related to system design configuration and customisationEnsure adherence to Service Now best practices and coding standardsParticipate in the upgrade and patching activities of the Service Now platformRequired Skills and QualificationsBachelors degree in Computer Science Information Technology or a related field8 years of experience as a Service Now Developer or in a similar roleStrong knowledge of Service Now modules such as Incident Problem Change Asset and Service CatalogExperience with Java Script HTML CSS and RESTSOAP integrationsGood understanding of ITIL processes and ITSM toolsExcellent analytical problemsolving and communication skillsVacancy Type: Recent VacancyBenefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):Benefits and Perks:Comprehensive Medical Plan Covering Medical, Dental, VisionHealth Care Spending
📌 Servicenow Itom Sme (Markham)
🏢 Anonymous
📍 Markham
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