About Hiya At Hiya, we’re making business calls more trusted, practical, and effective. Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes. This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed. About the Role We are seeking a Sales Development Representative (SDR). In this role, you will be responsible for driving market share and qualifying leads that build a pipeline for the sales organization.



The SDR will follow up on web inquiries, pre‑qualify leads, and develop to the point of handoff for Sales. What You'll Do In addition to inbound inquiries, the SDR will perform prospecting, marketing event outreach and perform general sales development functions to build a pipeline within targeted accounts designated by management. An implicit responsibility of the SDR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Hiya. In this role you will: Build and manage lead development pipeline Deliver outbound calls, emails, LinkedIn messages and other touch points to customers and potential customers Achieve or exceed goal for qualified leads to Sales on a monthly basis Qualify all sales leads based upon lead qualification criteria definitions Provide baseline research within targeted accounts to identify key contacts and critical

📌 Sales Development Representative (Toronto, Canada)
🏢 Hiya
📍 Toronto